Security

Physical Security

We're e-mail providers to healthcare providers, lawyers, government contractors and of course, people everywhere who want their e-mail stored in a secure environment.

That's why WizMailer uses Equinix to host our servers. In our opinion (shared by many experts), Equinix is undoubtedly the most secure and professional provider of data center space worldwide. It's customers include all of the big Internet businesses, such as IBM, Electronic Arts, Google, General Electric, Microsoft, Sony and Yahoo!.

If you're interested to know just how extreme their physical security is, read on...

Center is manned by on-site security, 24/7/365
All doors, including the cage where WizMailer is located, are security with biometric hand geometry readers.
The building has no windows and exterior walls are bullet resistent.
CCTV digital camera coverage of entire center.
Entire perimeter bounded by concrete bollards/planters.
Silent alarm system linked to law enforcement officials.
All equipment checked upon arrival.
Shipping and receiving area walled off from colocation areas.

So your data is safe... but what about reliable in the event of a natural disaster, power outage or other such event?

Redundant HVAC (Heating, Ventilation and Air Conditioning), ensuring that our servers and the surrounding environment remain clean and at the right temperature.
Multi-zoned, dry pipe, water-based fire suppression system with sensory mechanisms to sample air and provide alarms prior to pressurization.
Flood control: built above sea-level with no basements, tightly sealed conduits, moisture barriers and dedicated pump rooms.
Earthquake: Building meets or exceed seismic design requirements of local building codes and all equipment is anchored and braced.
UPS systems and emergency backup diesel generators with redundancy built into all power backups.

Data Security

We have many security measures in place to help protect the data of our customers:

Our IMAP, POP3, SMTP and Webmail all support secure sending / receiving. For a full list of port settings, please contact our support.
We support TLS so that other servers which also support TLS can connect and deliver mail securely between servers.
All accounts are password protected.
SMTP Authentication or POP-before-SMTP are required to access our sending server.

If you have any questions about how we handle the security of your account, please don't hesitate to contact us.